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Address: Währinger Strasse 59/2/1 1090 Vienna
Tel: +43 1 408 42 10
Email (legal advice): legal advice@asyl-in-not.org
Email (office): office@asyl-in-not.org

Asyl in Not provides legal advice and support to asylum seekers in a variety of languages including German, English, French, Farsi, Arabic, Kurdish, Serbo-Croat and Macedonian. The legal advice line is open on Mondays from 9:00a.m.-12:00p.m. CEST. Asyl in Not also provides violence counseling for clients who are or have been affected by gender-specific violence, as well as advocacy and workshops for people with expertise in migration and law. 

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Address: Albrechtskreithgasse 19-21, A-1160 Vienna, Austria
Tel:+43 (1) 488 314 10
Fax: +43 (1) 48 831 94 00 
Email: office@caritas-austria.at

Caritas Austria’s work includes the service point, Asylum Centre Vienna, which is responsible for the basic care of eligible refugees living in Vienna. The centre both advises and supports refugees and asylum seekers through the provision of legal advice, representation, payment of rent and food allowance, benefits for school and clothing, health insurance, travel reimbursement, and accommodation. Caritas Austria also provides an additional broad range of programmes including disaster relief, hunger awareness campaigns, homecare for disabled people, shelters for homeless people, counselling and support centres for people struggling with substance abuse, and refugee aid initiatives.

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Address: Steinergasse 3/12 1170 Vienna
Tel: +43 1 402 67 54
Fax: +43 1 402 67 54 16
Email: refugee service@diakonie.at
Contact person(s): Mag. Christoph Riedl (christoph.riedl@diakonie.at) and Mag. Pamela Haderlein (pamela.haderlein@diakonie.at)

Diakonie Refugee Service provides social and legal advice to refugees and asylum seekers, working together to develop strategies for coping with their everyday life. Diakonie Refugee Service has legal advice centres in Vienna, Traiskirchen,  Salzburg, Villach and Innsbruck to inform and advise refugees and asylum seekers on the most important legal issues relating to asylum law, residence, and the right to stay. Diakonie Refugee Service has additional social counseling centres in Lower Austria and Burgenland, offering clients psychosocial counselling and support on health matters. In Vienna, they also run a women’s counseling centre, as well as a specialized contact point for young people and a housing counselling centre. 

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Address: Taubstummengasse 7-9, Erdgeschoss, 1040 Wien, Austria
Tel: +43 1 310 88 8010
Email: info@helpinghands.at

Helping Hands is an NGO focused on legal aid and support for all aspects of asylum legislation, as well as all forms of racism and discrimination. The Helping Hands team consists of a high-trained team of professional solicitors and aims to find concrete and individual solutions to cases. Helping Hands will also represent people who face deportation from Austria, as well as those who have been deported in their legal proceedings to return to Austria.